Contact

Facilities for the Disabled
There is an access ramp and handrail at the rear entrance to the premises. Please ring the bell for attention.
There is a Consulting Room on the Ground Floor for any patients unable to climb the stairs and also a fully equipped Disabled Toilet.

If you have any special needs please let our staff know so that we can help you, and also ensure you get the same support in the future.

Facilities for Children
There is a well stocked play area on the Ground Floor. Please do not leave children unsupervised and we appreciate it if the area is left tidy.

Disabled parking – Blue badge scheme
The Blue Badge Scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go. For more information and an Application Form visit your local council office.

Loop system
We have a loop induction system at Reception to assist the hearing impaired. For more information on the loop hearing system visit Hearing Link website.

British Deaf Association
British Sign Language Healthy Mind
Action Hearing Loss
Royal Association for Deaf People
National Deaf Children’s Society

Blind/partially sighted
If you or your family members are blind or partially sighted we can give you a large print of our Practice leaflet upon request. Please ask our staff for further information.

For more advice and support for blind people please visit the following websites:
Royal National Institute of Blind People (RIND)
Action for Blind People
blind.org.uk
Blind in Business
British Blind Sport

Guide Dogs
Guide dogs are welcome at the Practice but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs. Please visit the guide dog website for further information.

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

West Lancashire now has an Extended Access service running 7 days a week from 18:30 -20:00 Monday –Friday, 10:00 – 14:00 on Saturdays and 10:00 – 13:00 on Sundays. You can book one of these appointments by contacting reception. We have the availability to book appointments with a GP, ANP, PN, HCA and a Phlebotomist.

The service runs from various locations on weeknights and from 3 hubs in West Lancs on the weekend:

-Burscough Health Centre
-Ormskirk Medical Practice
-Sandy Lane Health Centre

The service offers pre-bookable and same -day primary care appointments with a range of clinicians including GPs, Nurses and Health Care Assistants. Appointments are available to all patients that are registered in West Lancs and can be booked by contacting reception.

Please be aware that this is not a walk-in service – you must have an appointment.
Should you need to cancel your appointment please contact the Extended Access service directly on 01695 736053.